Members may book a court up to 14 days in advance.
When booking 14 days in advance, the courts can only be booked from 7am.
Members are encouraged to show the opponent's name on the booking sheet.
Off-Peak Members are only allowed to book Monday to Friday from 10am - 12 noon and from 2pm - 4pm (last bookings 3.40pm (squash) and 3.30pm (tennis)), and Saturday and Sunday all day.
Member Accounts and Top-Up Vouchers
Each member has an account within this booking system.
Members must have credit in order to reserve courts.
To credit their accounts, members purchase £10 top-up vouchers from the office, and apply the top-up to their accounts by logging-in to this website or by using the touch screen on-site at the club.
Adult members: 50p per court booking (25p refunded when checked-in).
Junior members: 25p per court booking (12p refunded when checked-in).
Check-in & Automatic Booking Fee Refunds
Members must use the touch screen at the club to check-in and confirm court usage.
The booking fee(s) are partially refunded to the member's account when the member checks-in within 1 hour prior and 2 hours after the court start time. Adults are refunded 25p per court booking, Juniors are refunded 12p per court booking.
The system will assume the court was not used ("no-show") when the member who booked the court has not checked-in, and none of the booking fee(s) will be refunded.
In order to check-in, members must know their PIN numbers, which can be changed when logged-in to this website, and retrieved using the Forgotten Password process on this website.
Cancellations & Refunds
When unable to use a reserved court, members should cancel as soon as possible so that the court may be used by other members.
The booking fee is automatically refunded when the court is cancelled more than 24 hours prior.
When the booking is cancelled within 24 hours, the booking fee is only refunded if the court is re-booked by another member.